All Systems Operational

Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouse Destinations (US) Operational
Warehouse Destinations (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Profiles Sync Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Reverse ETL Operational
Reverse ETL (EU) ? Operational
Reverse ETL (US) ? Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Linked Events Operational
Linked Events (EU) Operational
Linked Events (US) ? Operational
Linked Audiences Operational
Linked Audiences (US) ? Operational
Linked Audiences (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Sep 30, 2025

No incidents reported today.

Sep 29, 2025

No incidents reported.

Sep 28, 2025
Resolved - All data for journey analytics has been successfully restored and systems are operating normally.
Sep 28, 06:32 PDT
Monitoring - Journey Analytics have been restored to near real time processing. We are still in the process of restoring some data from within the past week so some data prior to 9/25 may be inconsistent. We will provide another update when this backfill is complete.
Sep 26, 07:24 PDT
Update - The team continues to work on recovering data, and will provide updates as we progress
Sep 25, 14:02 PDT
Update - Journey Analytics are loading, but data will be delayed as we are recovering. There is still NO IMPACT to Journey processing.
Sep 25, 09:56 PDT
Identified - We are aware of the issue with Journey Top level analytics and Journey Step level analytics. We are working to bring the feature back online. This does NOT affect journey processing or delivery.
Sep 25, 08:40 PDT
Sep 27, 2025

No incidents reported.

Sep 26, 2025
Sep 25, 2025
Sep 24, 2025

No incidents reported.

Sep 23, 2025
Resolved - This incident has been resolved.
Sep 23, 23:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results
Sep 23, 21:31 PDT
Update - We are continuing to work on a fix for this issue.
Sep 23, 21:13 PDT
Identified - The issue has been identified and a fix is being implemented
Sep 23, 21:12 PDT
Investigating - We are investigating an issue causing delays in cloud sources data sync.
Sep 23, 20:48 PDT
Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025
Resolved - This incident has been resolved.
Sep 19, 03:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 01:20 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 19, 00:48 PDT
Update - We are continuing to investigate this issue.
Sep 18, 23:46 PDT
Investigating - We are currently investigating this issue.
Sep 18, 20:59 PDT
Sep 18, 2025
Sep 17, 2025
Resolved - This incident has been resolved.
Sep 17, 18:06 PDT
Update - We are continuing to monitor for any further issues.
Sep 17, 16:08 PDT
Monitoring - We've mitigated this incident, and impacted customers should start seeing positive results.
Sep 17, 15:18 PDT
Identified - We've identified the cause of the forbidden errors and are working on mitigation.
Sep 17, 14:58 PDT
Investigating - We're investigating unexpected forbidden errors across multiple customers for the google enhanced conversions destination. We're reaching out to Google for support.
Sep 17, 14:37 PDT
Sep 16, 2025

No incidents reported.