Resolved -
All data for journey analytics has been successfully restored and systems are operating normally.
Sep 28, 06:32 PDT
Monitoring -
Journey Analytics have been restored to near real time processing. We are still in the process of restoring some data from within the past week so some data prior to 9/25 may be inconsistent. We will provide another update when this backfill is complete.
Sep 26, 07:24 PDT
Update -
The team continues to work on recovering data, and will provide updates as we progress
Sep 25, 14:02 PDT
Update -
Journey Analytics are loading, but data will be delayed as we are recovering. There is still NO IMPACT to Journey processing.
Sep 25, 09:56 PDT
Identified -
We are aware of the issue with Journey Top level analytics and Journey Step level analytics. We are working to bring the feature back online. This does NOT affect journey processing or delivery.
Sep 25, 08:40 PDT